Measure, track and act on quantifiable results
“You can’t improve what you don’t measure”
01 — Evidence-based Claims
Statements about making a difference are no longer sufficient. Evidence is key. We do not take impact reporting shortcuts and go beyond outputs. Ambiguous data leads to ambiguous claims. Making real social progress means using robust data to evaluate outcomes.
02 — Customized Metrics
Metrics are not just numbers on a spreadsheet—they represent actual trenchwork and exist to efficiently communicate about and validate an organization’s progress toward its mission and the progress it achieves on the ground.
03 — Correlation vs. Causation
As basic as it may sound, one of the most important elements to understand about claims of social impact is the old axiom correlation does not equal causation. While correlation can be an useful endpoint, we firmly believe it is important to distinguish between a lightly-informed decision and an evidence-based once.